cogs
Friendship Rank 1
alive and healthy(?)
Posts: 49 
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Post by cogs on Feb 24, 2019 5:53:26 GMT -5
i couldn't load cattails up on my computer because it needed to update but steam wouldn't let me update so i...uninstalled it the wrong way and now i can't find it in my library so i guess i've got to spend 15 dollars again (or whatever the price i haven't checked) which is great...
uhh just really seeing if anyone else had a similar problem because i don't think it can be fixed now
but i mean like...if u know how to make it so i don't have to illegally get cattails but i don't need to spend any money again that'd be sweet
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Post by Falcon Development on Feb 24, 2019 9:41:25 GMT -5
Hi! That's very odd, Steam should never remove Cattails from your library permanently. Have you tried the following:
1. restart your computer;
2. check your Steam library again (if Cattails is not installed, it will appear as greyed-out text, you can click it to start installing again)
3. If that fails, reinstall Steam
4. If you're still not seeing Cattails in your library, please reach out to us at cattailsgame@gmail.com and we'd be happy to get you all sorted.
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cogs
Friendship Rank 1
alive and healthy(?)
Posts: 49
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Post by cogs on Feb 25, 2019 2:11:11 GMT -5
restarted computer twice and steam doesn't show cattails at all, so i guess the only choice is to reinstall steam. does it remove all your game data if they uninstall it?
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Post by Falcon Development on Feb 25, 2019 10:57:54 GMT -5
restarted computer twice and steam doesn't show cattails at all, so i guess the only choice is to reinstall steam. does it remove all your game data if they uninstall it? Not for Cattails, no. Very strange, are you logged in to the correct Steam account? Email me at cattailsgame@gmail.com and I'll make sure you regain access to the game! |
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