cloud
Friendship Rank 1
Posts: 32 
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Post by cloud on Jul 5, 2018 13:08:21 GMT -5
so i opened up cattails and my save file with all my progress is gone. I didn't delete the save file or tamper with any of the files it just disappeared. If you could help me get the save back that would be great, thanks in advance
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Post by Falcon Development on Jul 5, 2018 13:27:34 GMT -5
Sorry to hear that, unfortunately it is likely gone forever.
The issue has to do with incorrectly interrupting the game's processing cycle. For example, turning your computer off while the game is running, going to sleep while the game is running, power outage mid-gameplay, etc. We have spent months investigating the issue and determined that it is sadly beyond our ability to address. We've alerted the proper people about the error and are awaiting a resolution.
We fully recommend in the future, ensure that you save at your den, exit the game to the main menu, and select "Exit Game" to shut it down properly. That will make sure you do not lose your progress.
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cloud
Friendship Rank 1
Posts: 32
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Post by cloud on Jul 5, 2018 13:40:02 GMT -5
i forgot to save the game one time and just exited because i didnt really do anything in it but everytime when i quit the game i check the loads in case one of the files was deleted and it was still there.
Also arent there backups i can use for this? or a fix like this?:
If you're on Windows, open the file explorer. Click the file address bar near the top and type in: %LOCALAPPDATA%/Cattails
Then hit enter. You should see a list of your savefiles. If you see a "CattailsData1.ini" AND a "Backup_CattailsData1.ini", try deleting "CattailsData1.ini", then rename "Backup_CattailsData1.ini" to "CattailsData1.ini". It's extremely important that the name exactly matches this, make sure all lowercase/uppercase letters are the same. Then try playing Cattails.
i got this from a thread i did a while back with the same issue.
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Post by Falcon Development on Jul 5, 2018 14:11:05 GMT -5
The backups sometimes catch the issue, but often the glitch affects the backups too. The game now will automatically restore backups if possible, so if your file isn't showing it is unfortunately gone I'm afraid.
It shouldn't be an issue to play, exit to main menu (without saving), then select "Exit Game" from the main menu. The real issue comes if the game crashes or your computer shuts down while the game is running
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cloud
Friendship Rank 1
Posts: 32
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Post by cloud on Jul 5, 2018 14:11:58 GMT -5
The backups sometimes catch the issue, but often the glitch affects the backups too. The game now will automatically restore backups if possible, so if your file isn't showing it is unfortunately gone I'm afraid but would the fix i showed work? |
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Post by Falcon Development on Jul 5, 2018 14:13:02 GMT -5
The backups sometimes catch the issue, but often the glitch affects the backups too. The game now will automatically restore backups if possible, so if your file isn't showing it is unfortunately gone I'm afraid but would the fix i showed work? No, unfortunately it will not anymore. That was an old fix; the game now applies that fix for you automatically if it is at all possible. |
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