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Post by LeopardPlays254 on Nov 10, 2017 20:49:39 GMT -5
I have been playing cattails for awhile, but for some reason in all the conines, My game keeps crashing, I have been trying to find out what is causing it, but I can't find anything that keeps recurring for it. I have turned off Fancy Lighting and Fancy Map to see if it'll stop crashing, but it doesn't help, I'm not very sure what's wrong.
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Post by Falcon Development on Nov 10, 2017 21:22:35 GMT -5
Hi! Sorry to hear that.
A few questions:
1. Does any error message appear when it crashes? Or does it just stop working with no message and no warning?
2. Have you played Cattails in the past without any crashing? Did the crashing just start recently?
3. What operating system do you play on?
Thanks, this will be helpful in diagnosing the issue.
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Post by LeopardPlays254 on Nov 10, 2017 21:44:03 GMT -5
Well, a message did appear saying "Cattails has stopped working" Or message close to that. I have played cattails in the past, and it has rarely crashed, but not as often as it has now. And I use a Windows computer. If that's what you meant for the last question.
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Post by Falcon Development on Nov 10, 2017 21:57:56 GMT -5
Thanks! Does it seem like there's a particular event triggering the crash? (For example: as soon as you exit your den or as soon as you talk to another cat)
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Post by LeopardPlays254 on Nov 10, 2017 22:06:33 GMT -5
I've been trying to find what's been causing it, but so far I can't find anything that causes it.
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Post by Falcon Development on Nov 11, 2017 7:42:32 GMT -5
We've just rolled out a new hotfix this morning (v1.01 on the main menu), please let us know if you continue to experience crashes after updating.
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Post by Falcon Development on Nov 11, 2017 8:55:33 GMT -5
Can I ask if you were connected to the internet and online on Steam when the crashes occured? I have a suspicion it may have to do with Steam achievements (and you're auto-granted a Steam achievement the first time you play on each of the three colonies). If it tries to award an achievement but can't connect to Steam, it may be causing an issue.
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Post by LeopardPlays254 on Nov 11, 2017 13:59:51 GMT -5
Some of my crashes happened after I got an achievement, so it might have something to do with that. Also, the crashes are still happening even after the update.
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Post by Falcon Development on Nov 11, 2017 18:07:01 GMT -5
Some of my crashes happened after I got an achievement, so it might have something to do with that. Also, the crashes are still happening even after the update. Immediately after getting the achievements? Or did it take some time? |
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Post by LeopardPlays254 on Nov 11, 2017 20:01:35 GMT -5
It took a few minutes to crash after got some achievements, not all the time after I got them.
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